Brainfab support

Support and contact

Email support@brainfab.com for help with your Brainfab account, Workspace, a connected app or plugin, or a privacy and removal request.

Need help?

Contact support@brainfab.com for account, privacy or service questions. Do not send passwords, access tokens or other secrets. Contact support

Help us identify the problem

  • Include the account email, affected feature and a short description of what you tried and what happened.
  • For a connection problem, name the host or service and describe the step that failed.
  • For a data request, identify the relevant account or workspace and the information you want reviewed.

Send a safe report

Do not send passwords, API keys, access tokens, one-time codes or full private conversations. Share only the relevant error or example, with personal or confidential details removed where possible. Support may ask for additional information needed to understand the issue or verify your authority.

Account and privacy requests

Use the privacy page to review how service information is processed. Use the account-deletion page for removal-request instructions. A support message starts a review; it is not confirmation that an account, file or connected-provider record has been deleted.